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1. Understanding the Problem: A Need for More Hands and Expertise
When Trez Malatesta from Mogul Media came to us at Catalyst Virtual Solution, their team was facing significant operational challenges. The key issue? They simply didn’t have enough hands or trusted professionals to handle their growing workload. Trez explained, “The problem we were running into was just not enough hands and bodies, but not only that—people we could trust.”
Mogul Media had previously worked with freelancers, but it required a lot of handholding, which slowed down operations. Trez described the situation before working with us: “We were doing a lot of handholding and having to train, and that takes a lot of time and effort. But when we got a hold of Catalyst, it seemed like a great fit because your team was already trained.”
Their internal structure, which heavily relied on freelancers, needed to operate smoothly without constant oversight. This is where we stepped in, providing experienced digital professionals who not only understood their tasks but also contributed to the overall strategy.
“Filling in the gaps we couldn’t see from our perspective is what Arlene and Aaron have done an excellent job with,” Trez added.
2. Tailoring Our Solution to Fit Mogul Media's Needs
We knew Mogul Media needed more than just task-doers—they needed critical thinkers who could integrate seamlessly into their unique business model. We customized our approach, ensuring our professionals were well-suited to their specific needs, which spanned across media consulting, internal lead generation, and project management.
Trez highlighted the value of this flexibility, saying, “Your [digital] professionals are very flexible. Arlene has been with us for almost a year on multiple projects, and she’s able to take on more than one type of task. Aaron, who we’ve just started working with, is doing the same. It's great to have that kind of flexibility.”
Not only did our professionals fit into Mogul Media’s workflows, but they also offered valuable insights. “I’ve asked them for feedback on how we can improve, and they’ve been gracious enough to share suggestions. They tailor services to each client’s needs, and it shows,” Trez mentioned.
One major concern Trez’s team initially had was managing different time zones between the Philippines and the United States. However, this never turned into an issue. “I thought different time zones were going to be a problem, but Aaron and Arlene have made sure it hasn’t been,” said Trez.
This flexibility and proactive approach set us apart from other solutions they had tried in the past. “Before, we would hire freelancers directly through platforms like Upwork or Fiverr. It’s been really nice to have a project manager like yourself to help. You’ve taken a lot of the operational burden off of me,” Trez reflected.
3. Results and Impact: Time, Budget, and Efficiency Improvements for Mogul Media
Since partnering with us, Mogul Media has seen substantial improvements in operational efficiency, time savings, and staying within budget. They no longer had to worry about constant training or oversight, which freed up valuable time.
Trez emphasized the impact of this shift: “Increased efficiency for sure, and definitely a saving of time and budget. Staying within our budget has been very important, and Catalyst has been superb with that. It’s been a relief knowing we’re getting quality work without breaking the bank.”
While Trez acknowledged that sales growth from lead generation hasn’t hit their targets yet, they see this as an operational issue, not a reflection on our professionals. “Sales haven’t happened yet, but I know that’s on me and the work I’ve given them. I appreciate your team’s flexibility and how they’ve adjusted to our changing strategies. It gives me peace of mind knowing that what I delegate is being executed properly.”
Trez also praised the critical thinking and passion of our digital professionals: “I would definitely say critical thinking, flexibility, and passion are key strengths of your team. They love what they do, and you clearly take good care of them. That’s important. Plus, they’re easy to collaborate with, and that’s been a huge advantage for us.”
Conclusion
At Catalyst Virtual Solution, we don’t just offer services—we become an extension of your team. For Mogul Media, our customized approach, flexibility, and trusted professionals have made a significant impact on their business operations. By filling critical gaps, taking operational burdens off their shoulders, and providing strategic feedback, we’ve helped Mogul Media optimize their workflow, save time, and stay within budget.
As Trez summed it up, “Time, budget, and efficiency—Catalyst has helped us with all three. I know the work is being executed properly, and that’s a huge relief.”
We look forward to continuing to support Mogul Media and helping them achieve even greater success in the future.